TERMS AND CONDITIONS / POLICIES
Privacy Policy
Last Updated: [January, 2026]
At Gathered in Grace / Sublime Label (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website, place an order, subscribe to emails, or contact us, we may collect certain information including:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• IP address
• Device and browser information
• Shopping activity and website interactions
Payment information is processed securely through third party payment providers and is not stored directly by us.
2. How We Use Your Information
We may use your information to:
• Process and fulfill orders
• Provide customer support
• Communicate regarding orders or inquiries
• Send marketing emails or promotional messages
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations
3. Email & Marketing Communications
By subscribing to our newsletter or entering your information on our website, you may receive promotional emails, product updates, and marketing communications from us.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
4. Sharing Your Information
We do not sell or rent your personal information.
However, we may share limited information with trusted third parties necessary to operate our business, including:
• Payment processors
• Shipping carriers
• Website hosting providers
• Email marketing platforms
• Fraud prevention services
These providers only receive the information necessary to perform their services.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze website traffic and performance
• Support advertising and remarketing efforts
You may disable cookies through your browser settings, though certain features of the website may not function properly.
6. Data Security
We take reasonable precautions to protect your personal information. While we strive to use commercially acceptable methods to safeguard your information, no method of electronic transmission or storage is completely secure.
7. Order Verification & Fraud Prevention
We reserve the right to refuse, limit, verify, or cancel any order at our discretion, including orders suspected of unauthorized activity, fraud, abuse of promotions, or violations of our policies.
Additional verification may be required before processing certain orders.
8. Third Party Services
Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of those external websites.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
• Access your personal data
• Request corrections
• Request deletion of your information
• Withdraw consent for marketing communications
To make a request, please contact us using the information below.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will take effect immediately upon posting to the website.
12. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us at: info@gatheredingrace.ca
Terms of Service
Last Updated: [January 2026]
Welcome to Gathered in Grace / Sublime Label (“we,” “our,” “us”). By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.
1. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason permitted by law.
By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you are using the website with the consent of a parent or legal guardian.
You agree not to use our products, website, or services for any unlawful or unauthorized purpose.
2. Product Information & Availability
We strive to display products, descriptions, pricing, colors, and sizing information as accurately as possible. However:
• Colors may vary depending on screen settings and lighting
• Measurements may vary slightly due to manufacturing tolerances
• Product availability may change without notice
• We do not guarantee that all product descriptions or other content are error free
We reserve the right to discontinue or modify products at any time without notice.
3. Pricing & Payment
All prices are listed in [CAD/USD] unless otherwise stated.
We reserve the right to change pricing at any time without notice. In the event of pricing errors, incorrect promotions, or technical issues, we reserve the right to refuse or cancel orders placed at the incorrect price.
Payment must be received and authorized before orders are processed.
4. Order Acceptance & Cancellation
Submission of an order does not guarantee acceptance.
We reserve the right to refuse, limit, cancel, or modify any order at our sole discretion, including but not limited to:
• Suspected fraudulent activity
• Unauthorized or improper use of discount codes
• Billing or shipping discrepancies
• Product availability issues
• Errors in pricing or product information
• Violation of our policies
If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
5. Discount Codes & Promotions
All promotional offers, discount codes, and special promotions are subject to change or cancellation at any time without notice.
Unless otherwise stated:
• Discount codes are non transferable
• Only one code may be used per order
• Codes cannot be applied retroactively
• Private or personalized codes are intended only for the recipient they were issued to
• Misuse or unauthorized sharing of promotional codes may result in cancellation of the order or deactivation of the code
6. Shipping & Delivery
Shipping timelines are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs processing, weather, manufacturing delays, or other circumstances beyond our control.
Customers are responsible for ensuring that shipping information is accurate at checkout.
We are not responsible for lost or stolen packages marked as delivered by the carrier.
7. Pre Orders
Pre order items are estimated timelines only and may be subject to delays.
By purchasing a pre order item, you acknowledge and accept that manufacturing, shipping, or supply chain delays may occur.
Product details, fabrics, trims, or minor design elements may vary slightly from initial previews or mockups.
8. Returns & Exchanges
Please refer to our Refund Policy for full details regarding returns, exchanges, cancellations, and final sale items.
We reserve the right to refuse returns that do not meet our policy requirements.
9. Intellectual Property
All content on this website, including but not limited to:
• Logos
• Product names
• Graphics
• Images
• Photography
• Website content
• Designs and branding
are the property of Gathered in Grace / Sublime Label and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Gathered in Grace / Sublime Label shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
All products are used at the customer’s own discretion and risk.
11. Accuracy of Information
We do not guarantee that information available on this website is complete, current, or error free. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
12. Third Party Services & Links
Certain services or content available through our website may include materials from third parties. We are not responsible for the content, policies, or practices of any third party websites or services.
13. Prohibited Conduct
You agree not to:
• Use the website for unlawful purposes
• Attempt to interfere with website security or functionality
• Misrepresent information
• Abuse promotional offers or policies
• Engage in abusive, threatening, defamatory, or inappropriate conduct toward our staff or business
We reserve the right to refuse service or restrict access to anyone violating these terms.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
15. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website following changes constitutes acceptance of those changes.
16. Contact Information
Questions regarding these Terms of Service may be directed to: Info@gatheredingrace.ca
Intellectual Property Notice
Last Updated: [September 2024]
All content on this website, including but not limited to:
• Logos
• Brand names
• Product names
• Graphics
• Artwork
• Product designs
• Mockups
• Images and photography
• Videos
• Written content and descriptions
• Website layout and branding elements
are the intellectual property of Gathered in Grace / Sublime Label and are protected under applicable copyright, trademark, and intellectual property laws.
No content from this website may be copied, reproduced, modified, distributed, republished, sold, or used in any form without prior written permission from Gathered in Grace / Sublime Label.
Unauthorized use of our designs, branding, product concepts, images, or content for commercial purposes, resale, reproduction, or imitation is strictly prohibited.
We reserve the right to pursue legal action where necessary to protect our intellectual property rights.
Any unauthorized use of our content, including use on third party websites, social media platforms, advertisements, or marketplaces, may result in removal requests, account reporting, or further legal action.
For inquiries regarding permissions or collaborations, please contact: Info@gatheredingrace.ca
Discount Code Policy
All discount codes are issued at the sole discretion of Sublime Label / Gathered in Grace and may be subject to specific terms, conditions, eligibility requirements, and expiration dates.
Discount codes are non-transferable, have no cash value, and may not be reproduced, distributed, or shared without express authorization. Codes are intended only for their stated purpose and audience.
Sublime Label reserves the right, at any time and without prior notice, to modify, suspend, deactivate, refuse, or cancel any discount code, promotion, or order where a code has been applied incorrectly, used outside its intended scope, or where misuse, error, or unauthorized distribution is suspected.
In the event of any dispute, misuse, or system error, Sublime Label reserves the right to make the final determination regarding the validity of any discount code and the processing of any related order.
By using a discount code, customers agree to these terms.
Order Acceptance & Cancellation Policy
Last Updated: [November 2025]
At Gathered in Grace / Sublime Label, we reserve the right to refuse, limit, modify, or cancel any order at our sole discretion and at any time prior to shipment.
While we strive to honor all orders placed through our website, certain situations may require us to cancel or adjust an order, including but not limited to:
• Suspected fraudulent or unauthorized activity
• Improper or unintended use of discount codes or promotions
• Pricing or listing errors
• Product availability or inventory inaccuracies
• Duplicate orders
• Billing or shipping information that cannot be verified
• Violation of our store policies or Terms of Service
Submission of an order does not guarantee acceptance or fulfillment of that order. An order confirmation email does not constitute final acceptance of the order.
If an order is canceled after payment has been processed, any approved refund will be issued to the original method of payment.
We reserve the right to limit quantities purchased per customer, household, or order.
Customers may request order cancellations; however, cancellation requests are not guaranteed once an order has been processed or prepared for shipment.
We also reserve the right to modify, deactivate, refuse, or terminate promotional offers, discount codes, or special pricing at any time without prior notice.
By placing an order through our website, you acknowledge and agree to these terms.
Limitation of Liability
To the fullest extent permitted by applicable law, Gathered in Grace / Sublime Label shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, our website, products, services, or content.
This includes, but is not limited to:
• Loss of profits or revenue
• Loss of data
• Business interruption
• Shipping delays
• Product misuse
• Technical website issues
• Third party service interruptions
All products and services are used at the customer’s own discretion and risk.
Our total liability relating to any claim shall not exceed the amount paid for the product or service in question.
Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all descriptions, pricing, availability, images, measurements, colors, product details, or other website content will always be complete, current, or error free.
We reserve the right to:
• Correct errors, inaccuracies, or omissions
• Update or modify information at any time without notice
• Cancel or refuse orders affected by incorrect information or pricing
Minor variations in product appearance, color, fit, or sizing may occur.
Third Party Services & Links
Our website may contain links to third party websites, platforms, applications, or services that are not owned or controlled by Gathered in Grace / Sublime Label.
We are not responsible for:
• The content of third party websites
• Privacy practices of third parties
• Policies or terms of external services
• Accuracy or reliability of third party information
Use of third party websites or services is at your own risk and subject to the terms and policies of those providers.
Prohibited Conduct
By using our website, you agree not to:
• Use the website for unlawful or fraudulent purposes
• Violate any applicable laws or regulations
• Interfere with the security, functionality, or operation of the website
• Misrepresent personal or payment information
• Abuse, exploit, or improperly share discount codes or promotions
• Copy, scrape, reproduce, or misuse website content without permission
• Engage in abusive, threatening, defamatory, harassing, or inappropriate conduct toward our staff, representatives, or business
We reserve the right to refuse service, cancel orders, terminate accounts, or restrict website access for any customer found to be violating these terms.
Governing Law
These Terms of Service and any separate agreements whereby we provide services shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
Changes to These Terms
We reserve the right to modify, update, or replace these Terms of Service at any time without prior notice.
Changes become effective immediately upon posting to the website.
It is the customer’s responsibility to review these terms periodically. Continued use of our website following any updates or changes constitutes acceptance of those revised terms.